Bank House Investment Management




FCA Supervisory Notice


Bank House Investment Management Ltd has been trading since 2006, and its current registered address is 125 Promenade, Cheltenham. Its current directors are Robert Ward and William Mark Tristan Freer. While Bank House Investment Management Ltd is currently authorised and regulated by the Financial Conduct Authority, Companies House records indicate that the company has submitted a proposal to be stricken off.

Following concerns about the advice Bank House was giving to its clients regarding pension transfers, it entered into a voluntary agreement with the Financial Conduct Authority, whereby its activities and the advice that it was permitted to provide would be limited. However, it soon became apparent that Bank House was in breach of this agreement. The Financial Conduct Authority therefore imposed further restrictions on Bank House, ordering them to cease all regulated activity. Bank House advised some 72 clients in breach of this agreement, advising clients on pension transfers, the value of which totalling approximately £2.65million. In a notice, the Financial Conduct Authority stated:

“The firm has not conducted its affairs in an appropriate manner, having regard to the interests of consumers … It has repeatedly and over an extended period of time failed to comply with the voluntary requirement and to provide full and accurate information in response to requests by the authority.”

FCA takes action over advice firm’s pension transfers

Bank House was declared in default by the Financial Services Compensation Scheme in April 2017.


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